Global Trends in Shared Services and Outsourcing

In this opening address to the conference, Paul Jasniach, Senior Manager, PwC Shared Service Advisory Centre of Excellence, outlines the trends in the BPO & SSC industry over the last few years and where the industry is heading over the next few years. He focusses on some key trends that have been occurring and looks at where the industry is heading.


Please complete the form below to get access to the presentation file.
  • Please click the submit button to get the download link.
  • This field is for validation purposes and should be left unchanged.